Life and Health Insurance Coordinator

Job Summary

To support a growing client base, the full-time hourly Life and Health Insurance Coordinator will manage the onboarding process for new groups, assist with annual benefits renewals, and provide proactive support through various communication channels in a fully remote environment.

Key responsibilities

• Support the onboarding process of new groups from application through to successful enrollment
• Assist customers with their annual benefits renewal process and any coverage or carrier changes
• Maintain detailed records in Salesforce regarding customer accounts and interactions

Required qualifications

• 1-2 years of experience in a customer service or sales role
• A Life and Health Insurance license or the ability to obtain one within 3 months of employment
• Strong customer empathy and focus with a positive and optimistic personality
• Ability to work in a high-volume environment with good multitasking skills
• Previous experience with Salesforce is a plus