Life and Health Insurance Counselor

Job Summary

A company is looking for a Benefits Enrollment Counselor to support employees in navigating their benefits journey.

Key Responsibilities

• Support inbound, scheduled, and outbound calls in a fast-paced call center environment
• Guide employees through the benefit enrollment process and educate them on available benefits
• Maintain confidentiality of participant information and provide seamless customer experiences

Required Qualifications, Training, and Education

• High school diploma or equivalent required; associate degree preferred
• Minimum of three years of experience in benefits, insurance, or a call center environment
• Active and Continuous Life and Health Insurance License required
• Prior experience in employee benefits counseling or enrollment services preferred
• Bilingual proficiency preferred to support a diverse employee population