Life & Health Insurance Agent

Job Summary

A company is looking for a Customer Care Professional in the Life & Health Insurance sector.

Key Responsibilities

• Answer incoming calls regarding life and health policies, addressing inquiries and service requests
• Process service requests for policyholders and track inquiries for follow-up
• Handle complaints and provide solutions while adhering to service standards

Required Qualifications and Education

• High school diploma or equivalent
• Experience in customer service or a related field
• Ability to work in a fast-paced environment and manage multiple tasks
• Willingness to maintain 100% attendance during training
• Familiarity with insurance policies is a plus