Life Insurance Customer Care Advisor

Job Summary

To support applicants through the life insurance application and underwriting process, the part-time Life Insurance Customer Care Advisor will provide exceptional service via phone and email, guiding customers from application submission to policy approval in a remote, temp-to-hire role.

Key responsibilities

• Assist customers with new life insurance applications and underwriting-related inquiries
• Deliver high-quality omni-channel support while maintaining service level expectations
• Accurately document customer interactions and follow up on pending requests

Required qualifications

• 3+ years of customer service representative experience
• Experience using CRM systems and customer support tools
• Life insurance experience is strongly preferred
• Ability to work independently with minimal supervision
• Must not miss any time during the 4-6 weeks of training