Life Insurance Customer Support

Job Summary

A company is looking for a Life & Annuities Customer Support representative.

Key Responsibilities

• Provide service to annuity customers by processing requests and managing transactions in admin systems
• Research policy-related inquiries and discuss options with customers regarding their accounts
• Monitor daily transactions to ensure compliance with service level agreements and support continuous improvement initiatives

Required Qualifications

• High school diploma is required
• 2 years of experience in Life Insurance and Annuities is required
• Understanding of annuity products and administrative post-issue processing is required
• Employment is contingent upon passing required background checks and drug screenings