Life Insurance Licensed Agent

Job Summary

As a remote Add-On Licensed Agent, the candidate will conduct outbound and inbound calls to assist policyholders with adding coverage, record information, and maintain departmental procedures in a supportive and collaborative environment.

Key responsibilities

• Make outbound calls to customers eligible for additional coverage and receive inbound calls regarding coverage inquiries
• Utilize the eService web-based system to assess customer needs and explain policy benefits
• Complete necessary paperwork and assist with correspondence and error corrections for policy service

Required qualifications

• High School diploma or equivalent required; some college preferred
• 1+ years of customer service experience in a professional environment
• Life, Accident, and Health Insurance license preferred but not required
• Knowledge of insurance operations and a customer-friendly attitude
• Proficient with computers and strong decision-making skills