Loan Officer Assistant

Job Summary

Supporting mortgage loan officers in their daily operations, the full-time remote Loan Officer Assistant will assist with reviewing loan applications, managing documentation, and facilitating timely loan closings to enhance customer experience and loan production levels.

Key responsibilities

• Assist in reviewing mortgage loan applications and documentation, including clerical tasks such as printing, copying, and emailing
• Manage a pipeline of various loan types and track outstanding items to ensure timely receipt of necessary documentation
• Facilitate communication between customers, loan officers, and processors to ensure a smooth loan closing process

Required qualifications

• High School Diploma, General Equivalency Diploma (GED), or equivalent
• A minimum of 1 year of mortgage-related experience, including customer contact
• Previous sales support experience is preferred
• Experience with Salesforce is preferred
• Proficiency in Microsoft Office applications