Localization Account Manager

Job Summary

A company is looking for a Localization Account Manager to manage customer relationships and drive business growth.

Key Responsibilities

• Manage a portfolio of strategic accounts, fostering relationships and aligning customer goals with product capabilities
• Drive revenue growth through upselling, cross-selling, and ensuring customer satisfaction and retention
• Lead onboarding and product adoption initiatives, collaborating with internal teams to enhance customer experience

Required Qualifications

• 3+ years of experience in Customer Success, Account Management, or Client Partner roles within a B2B SaaS environment
• Proven track record of revenue growth from existing accounts through strategic account management
• Strong technical fluency with the ability to translate product value into business outcomes
• Highly organized and metrics-driven, capable of managing multiple priorities in a fast-paced environment
• Proactive mindset with a focus on anticipating customer needs and fostering collaboration across departments