Lock Desk Analyst

Job Summary

A company is looking for a Lock Desk Analyst to support the Lock Desk by processing rate lock requests and providing training and support within various departments.

Key Responsibilities

• Process rate lock, change, reprice, and extension requests in Encompass
• Assist Loan Officers with post-lock file inquiries and collaborate with Secondary Marketing leadership on system changes
• Provide real-time training and process enhancement suggestions

Required Qualifications

• Bachelor's degree in a related field or equivalent experience
• 2+ years of mortgage lending experience or relevant coursework preferred
• Experience with Optimal Blue and Encompass systems preferred
• Background in Secondary Marketing or Capital Markets preferred
• Proficiency in Microsoft Office (Excel, Outlook, Word)