Logistics Account Specialist

Job Summary

Acting as the primary point of contact for valued customers, the full-time remote Logistics Account Specialist will develop strong relationships, coordinate with internal teams to deliver logistics solutions, and manage customer expectations to ensure satisfaction.

Key responsibilities:

• Develop and maintain strong, trusting relationships with customers to understand their logistics requirements
• Coordinate with internal teams to deliver comprehensive and effective logistics solutions
• Manage customer expectations and proactively address any issues or concerns to ensure high levels of satisfaction

Required qualifications:

• Bachelor's degree in Business, Logistics, Supply Chain Management, or a related field
• Minimum of 3 years experience in customer success, account management, or sales within the logistics or transportation industry
• Proficient in CRM software and Microsoft Office Suite
• Strong communication and interpersonal skills with a customer-focused approach
• Proven ability to manage multiple projects and priorities effectively