Logistics Coordinator
Job Summary
Handling incoming customer requests, the full-time Logistics Coordinator will process and manage critical shipments remotely while maintaining communication with clients and meeting team metrics, with a shift from Sunday to Thursday, 9:00 AM to 5:30 PM EST.
Key responsibilities
- Manage customer requests via phone, email, and website with urgency and attention to detail
- Utilize logistics management software to monitor and process shipments for various industries
- Maintain professional communication with customers and agents while meeting required team metrics
Required qualifications
- At least 1 year of customer service experience
- High school diploma or GED
- Proficiency in Microsoft Word, Excel, Outlook, and data entry with a typing speed of 30 WPM
- Knowledge of US and world geography and time zones is preferred
- Call center experience is preferred
Complete Job Description
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