Logistics Coordinator

Job Summary

A company is looking for a Logistics Coordinator to manage customer requests and shipments in a fast-paced environment.

Key Responsibilities

• Handle incoming customer requests via phone, email, and website
• Process, monitor, and manage critical customer shipments using a logistics management platform
• Communicate professionally with customers and agents while meeting team metrics

Required Qualifications, Training, and Education

• At least 1 year of customer service experience
• Must be at least 18 years old with a high school diploma or GED
• Proficiency in Microsoft Word, Excel, Outlook, and data entry with a typing speed of 30 WPM
• Knowledge of US and world geography and time zones is preferred
• Call center experience is preferred