Logistics Coordinator

Job Summary

Working remotely with a shift from Wednesday to Saturday, 2:00 PM to 10:30 PM EST, the full-time Logistics Coordinator will handle customer requests, manage critical shipments using a proprietary logistics platform, and communicate professionally with clients in the medical, aerospace, telecommunications, and high-tech industries.

Key responsibilities

• Handle incoming customer requests via phone, email, and website with urgency and attention to detail
• Process, monitor, and manage critical customer shipments using the logistics management platform
• Meet required team metrics while maintaining professional communication with customers and agents

Required qualifications

• At least 1 year of customer service experience
• High school diploma or GED; must be at least 18 years old
• Proficiency in Microsoft Word, Excel, Outlook, and data entry with a typing speed of 30 WPM
• Knowledge of US and world geography and time zones is preferred
• Call center experience is preferred