Logistics Coordinator
Job Summary
To support logistics operations, the full-time Logistics Coordinator will manage customer requests, process critical shipments, and communicate professionally with clients while working remotely from Miami, Tuesday to Saturday, 7:00 AM to 3:30 PM EST.
Key responsibilities:
- Handle incoming customer requests via phone, email, and website with urgency and attention to detail
- Process, monitor, and manage critical customer shipments using a proprietary logistics management platform
- Maintain communication with customers and agents while meeting required team metrics
Required qualifications:
- At least 1 year of customer service experience
- High school diploma or GED and must be at least 18 years old
- Proficiency in Microsoft Word, Excel, Outlook, and data entry with a typing speed of 30 WPM
- Knowledge of US and world geography and time zones is preferred
- Call center experience is preferred
Complete Job Description
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