Long Term Care Claims Supervisor

Job Summary

Leading a team in the day-to-day operations of Long Term Care claims, the full-time remote Long Term Care Claims Supervisor will ensure timely and accurate claims handling while fostering team development and a customer-focused environment.

Key responsibilities

• Supervise and support a team of health claims specialists handling Long-Term Care claims
• Monitor daily workflows to ensure service levels, regulatory compliance, and quality standards are met
• Provide coaching, training, and performance feedback to enhance team member growth and success

Required qualifications

• Deep knowledge of Long Term Care insurance products
• Demonstrated people leadership experience in a Claims and/or Operational environment
• Strong understanding of insurance operations, claims regulations, and documentation standards
• Bachelor's degree or equivalent combination of education and experience
• A strong growth mindset and ability to promote a collaborative culture