Long Term Disability Claims Specialist

Job Summary

Evaluating and managing long-term disability claims, the full-time Long Term Disability Claims Specialist will make timely and accurate claim decisions while delivering a supportive customer experience in a virtual environment.

Key Responsibilities

• Lead the evaluation and management of moderately complex long-term disability claims, making balanced and accurate claim decisions
• Create detailed and accurate claim documentation and correspondence that reflect policy provisions and regulatory requirements
• Coordinate communication with claimants, representatives, and internal partners to gather necessary information for sound claim outcomes

Required Qualifications

• High school diploma
• 1+ years of LTD/IDI disability experience
• Strong critical thinking and analytical skills to assess complex claim situations
• Ability to manage interactions effectively across internal and external partners
• Creative problem-solving and organizational skills to handle complex situations