Loss Mitigation Liaison

Job Summary

A company is looking for a Loss Mitigation Liaison II.

Key Responsibilities:

• Act as the Single Point of Contact (SPOC) for mortgage loan borrowers in loss mitigation or foreclosure
• Assist management with projects and training of new employees
• Communicate loss mitigation options and the foreclosure process to borrowers

Required Qualifications:

• A combined 5 years of higher education and/or work experience, including 2 years in collections or customer service and 1 year as a SPOC
• Proficiency with word processing and spreadsheet software
• Mortgage collections experience preferred
• Bachelor's degree preferred
• Knowledge of relevant systems preferred