Loss Mitigation Specialist

Job Summary

Seeking an experienced Loss Mitigation Specialist, the full-time remote position will manage delinquent accounts, evaluate borrower financial information, and develop effective loss mitigation strategies while contributing to the enhancement of operational processes.

Key Responsibilities

• Manage an active pipeline of delinquent accounts requiring loss mitigation evaluation and resolution
• Evaluate borrower financial situations and recommend appropriate assistance strategies
• Develop and improve standard operating procedures and workflows for the Loss Mitigation program

Required Qualifications

• Minimum of three years of mortgage servicing experience
• Three to five years of direct Loss Mitigation experience, including borrower hardship evaluation
• Strong working knowledge of mortgage servicing, default servicing, and loss mitigation workflows
• Experience developing or documenting operational processes and procedures
• Proficient in Microsoft Excel for data analysis and reporting