Loss Mitigation Supervisor

Job Summary

Overseeing the daily operations of the Loss Mitigation department, the full-time remote Loss Mitigation Supervisor will manage team productivity, ensure compliance with regulations, and conduct quality control audits on loan processes.

Key responsibilities

• Monitor metrics to maximize productivity and compliance within the Loss Mitigation department
• Hire, train, and manage team members while providing coaching and performance evaluations
• Conduct quality control audits on loans to ensure adherence to established guidelines and standards

Required qualifications

• High school diploma with some college or technical training; Bachelor's degree in Finance, Business, or related field preferred
• Seven or more years of experience in mortgage default, loss mitigation, and short sales, with at least two years in a supervisory role
• Expert knowledge of mortgage loan documents and compliance with federal debt collection laws
• Strong organizational skills and ability to work in a metrics-driven environment
• Proficiency in Microsoft Office Suite and familiarity with document retention software preferred