Louisiana Quality Assurance Specialist

Job Summary

A company is looking for a Quality Assurance Associate III.

Key Responsibilities

• Conduct quality reviews across various functional areas and identify trends or issues
• Perform objective quality assessments and maintain productivity standards
• Assist in implementing and maintaining quality processes and contribute to process improvements

Required Qualifications and Education

• Experience in government services, particularly health and human services
• Proficiency in MS Word, MS Excel, and MS Outlook
• Ability to work independently with confidentiality regarding quality assessments
• Completion of training and certification using the IHC conducted by the Office of Aging and Adult Services in Louisiana
• At least one year of experience in the human services field