Loyalty Development Specialist

Job Summary

A company is looking for a Loyalty Business Development & Retention Specialist.

Key Responsibilities

• Proactively engage prospective, current, expiring, and lapsed members to drive enrollments and renewals
• Conduct high-volume outreach to promote program value and build strong relationships
• Guide new members through onboarding and provide ongoing support for member inquiries

Required Qualifications

• Experience meeting or exceeding sales or retention targets
• Strong organizational, multitasking, and time management skills
• Ability to collaborate effectively across cross-functional teams
• Customer-focused mindset with a passion for delivering exceptional experiences
• Adaptability and comfort working in a fast-paced, performance-driven environment