Loyalty Program Strategist
Job Summary
Freelancing remotely, the Loyalty Program Strategist will design, evaluate, and scale loyalty programs for clients, leveraging extensive experience in building successful programs across various business models.
Key responsibilities
- Audit existing loyalty programs and assess their effectiveness as growth levers
- Design tailored loyalty program strategies and mechanics for B2B, B2C, and marketplace models
- Translate strategies into execution-ready frameworks for product and engineering teams
Required qualifications
- 8+ years of experience designing and building loyalty programs across various business models
- Proven track record in evaluating unit economics and business cases for loyalty investments
- Strong product and marketing instincts with insight into customer motivation
- Experience collaborating with cross-functional teams, including product, engineering, and finance
- Hands-on experience in executing loyalty programs rather than solely advising on them
Complete Job Description
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