LPN Licensed Junior Support Navigator

Job Summary

A company is looking for a Part-Time Junior Consumer Support Navigator.

Key Responsibilities

• Provide inbound and outbound consumer support via webchat and phone, adhering to client guidelines
• Respond to consumer inquiries and offer information using approved FAQ documents
• Document all interactions in the database and escalate priority issues as necessary

Required Qualifications

• Active LPN licensure required
• Availability to work most evenings until 8:00pm EST
• 1+ year experience in a call center within life sciences, healthcare, or patient support preferred
• Experience with Google Drive Platform is a plus
• Interest in transitioning to full-time opportunities in the future is a plus