LTC Care Coordinator
Job Summary
Supporting NorthStar Members in navigating their healthcare systems, the full-time LTC Care Coordinator will manage a caseload, perform care management services, and ensure effective communication within an interdisciplinary care team while working remotely.
Key responsibilities:
- Receive and document incoming calls from members regarding benefits, care coordination, and program inquiries
- Manage an assigned member caseload requiring short-term care coordination and health navigation
- Perform outreach to confirm services are in place and monitor member screening effectively
Required qualifications:
- Certified Medical Assistant (CMA), Certified Nursing Assistant (CNA), Registered Medical Assistant (RMA), or relevant medical training/experience
- High school diploma or GED
- Experience in a fast-paced environment managing multiple priorities
- Effective verbal and written communication skills with attention to grammar and punctuation
Complete Job Description
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