Luxury Customer Service Representative

Job Summary

Luxury Customer Service Representative, responsible for providing high-quality customer care in a full-time role, managing inbound calls and emails related to luxury kitchen and bath products.

Key Responsibilities

• Deliver exceptional consumer experiences that promote positive word-of-mouth for luxury products
• Handle inbound calls to troubleshoot product issues and provide technical support
• Maintain professionalism and meet performance standards in a fast-paced environment

Required Qualifications

• High School diploma or equivalent required
• 2 years of experience in a contact center or fast-paced customer service environment required
• Ability to read and interpret technical drawings and documentation
• Proficient PC skills, especially in Microsoft Office suite
• Associate's or Bachelor's degree preferred