Luxury Product Consultant

Job Summary

A company is looking for a Product Consultant responsible for providing high-quality customer care and support.

Key Responsibilities

• Manage inbound calls and emails from customers regarding product inquiries, troubleshooting, and warranty support
• Create a positive customer experience through high-quality service
• Work effectively in a fast-paced environment with a focus on customer satisfaction

Required Qualifications

• High School diploma or equivalent required
• 2+ years of experience in a contact center or fast-paced customer service environment required
• Must meet internet speed requirements and pass background and drug tests
• Proficient PC skills with an emphasis on Microsoft Office suite
• Demonstrated ability to thrive in a focused work environment