M&A Digital Integration Consultant

Job Summary

A company is looking for a Mergers and Acquisition (M&A) Digital Integration Consultant.

Key Responsibilities

• Orchestrate customer-facing digital and platform integration work across Sales and Service journeys during mergers and acquisitions
• Coordinate cross-team integration and execution among Product, Engineering, CX Operations, Contact Center, HR, and Change Management
• Ensure activities are sequenced correctly, dependencies are visible, and customer/employee disruption is minimized

Required Qualifications

• A minimum of 10 years experience in business systems including systems integration and project management
• Bachelor's degree or higher with a minimum of 7 years experience in related fields
• Experience in technology program management or cross-functional platform coordination
• Familiarity with CRM platforms, preferably Salesforce or Dynamics
• Proven strength in dependency management and stakeholder alignment across multiple teams