Maine Licensed Customer Service Rep

Job Summary

A company is looking for a Customer Service Representative to provide support and resolve patient inquiries.

Key Responsibilities

• Participate in team meetings and recommend process improvements
• Provide excellent customer service and advocate for patients regarding complaints or billing issues
• Research and resolve outstanding patient balances in compliance with policies

Required Qualifications

• High School Diploma / GED
• Must be 18 years of age or older
• 1+ years of customer service experience in relevant settings
• 1+ years of data entry experience
• Basic proficiency with Windows PC applications and Microsoft Office