Maine Licensed Customer Service Rep
Job Summary
To support a growing healthcare team, the full-time Maine Licensed Customer Service Representative will provide excellent customer service, advocate for patients regarding billing issues, and resolve accounts while working remotely from Maine or Texas.
Key responsibilities
- Participate in team meetings to share knowledge and recommend process improvements
- Resolve customer inquiries and billing issues to ensure first call resolution
- Research and accurately resolve outstanding patient balances in compliance with departmental policies
Required qualifications
- High School Diploma / GED or equivalent work experience
- 1+ year of customer service experience in healthcare or related fields
- 1+ year of data entry experience
- Ability to type 40-45 words per minute
- Basic proficiency with Windows PC applications and Microsoft Office
Complete Job Description
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