Maine Licensed Overnight Coordinator

Job Summary

To support the Cumberland County Crisis Response Mobile Outreach team, the full-time, remote Maine Licensed Overnight Coordinator will coordinate crisis calls, assess needs, and provide real-time support to individuals in crisis during overnight shifts.

Key responsibilities

• Receive and coordinate incoming crisis calls from the Maine Crisis Line
• Assess and gather key information to prioritize needs and dispatch Mobile Crisis Teams
• Provide real-time phone support and crisis intervention to individuals and families

Required qualifications

• Bachelor's degree and at least 2 years of relevant experience in crisis or human services work
• Ability to obtain MHRT/CSP certification within 30 days (training provided)
• Experience in crisis services, case management, or related fields
• Strong communication, organization, and documentation skills
• Ability to think critically and remain composed under pressure