Mainframe Systems Analyst

Job Summary

A company is looking for a Mainframe Systems Analyst to support mission-critical health informatics platforms.

Key Responsibilities

• Respond to tickets related to batch failures, report issues, and data anomalies
• Troubleshoot and resolve operational issues affecting data processing and end-user functionality
• Support and monitor COBOL-based batch job workflows

Required Qualifications

• Experience with IBM mainframe systems, COBOL, and batch job processing
• Strong troubleshooting skills in production data environments
• Familiarity with structured data file formats (e.g., SAAS)
• Experience using ticketing systems (e.g., ServiceNow) for end-user support
• Strong communication skills for remote collaboration and documentation