Mainframe Technical Support

Job Summary

A company is looking for a Mainframe Technical Support professional.

Key Responsibilities

• Provide technical support for online transaction processing software, including middleware management (CICS, MQSeries)
• Diagnose and resolve mainframe software issues while monitoring software performance
• Conduct staff training, create technical documentation, and ensure compliance with security policies

Required Qualifications

• Experience with CICS, z/OS, SMP/E, and Unix System Services
• Proficiency in installing and maintaining CICS and MQSeries on z/OS
• Knowledge of IBM Job Control Language (JCL) and JES2
• Familiarity with CICS security and performance tuning
• Ability to lead projects and mentor team members