Maintenance Coordinator

Job Summary

A company is looking for a Maintenance Coordinator to manage maintenance operations and enhance customer satisfaction for tenants and property owners.

Key Responsibilities

• Handle communication with tenants and owners to ensure high customer satisfaction and quality assurance
• Manage escalated maintenance issues and respond to tenant and owner inquiries in accordance with service level agreements (SLAs)
• Schedule and coordinate service appointments between tenants and vendors for repairs

Required Qualifications

• Prior experience as a virtual assistant or remote worker
• Experience providing customer service solutions in challenging situations
• Reliable internet connection
• Flexible schedule
• Decisive and proactive in decision-making