Major Incident Management Expert

Job Summary

A company is looking for a Major Incident Availability Expert (Remote).

Key Responsibilities

• Oversee the development and delivery of Executive Level communications related to Technology Services and process performance
• Manage communication, marketing, and training for Technology Services
• Drive industry benchmarking and oversee the design and implementation of policies and compliance for Technology Services

Required Qualifications

• 7 or more years of relevant experience preferred
• Experience in IT Service Management (ITSM)
• Knowledge of process management and improvements
• Ability to manage multiple IT/Internal groups effectively
• Strong understanding of Technology Services and business management needs