Managed Services Center of Excellence Associate
Job Summary
A company is looking for a Managed Services Center of Excellence Associate
Key Responsibilities:
- Assist in service delivery management support for clients
- Collaborate on process improvement and automation initiatives
- Support incident and problem management, change and release management, and project management activities
Required Qualifications:
- Strong knowledge of managed services principles and methodologies
- Familiarity with IT service management frameworks, such as ITIL
- Recent graduate with a Bachelor's degree in Computer Science or related field
- Passion for learning and professional growth in the managed services field
- Strong team collaboration and knowledge sharing skills
COMPLETE JOB DESCRIPTION
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