Managed Services Engineer

Job Summary

A company is looking for a Managed Services Engineer responsible for supporting and delivering service to ISP/MSP business customers.

Key Responsibilities:

• Provide end-to-end support for customers focusing on SDWAN, Internet, and related services
• Troubleshoot and configure basic LAN setups and Microsoft operating systems
• Support the provisioning and onboarding of new customers for managed services

Required Qualifications:

• High School Diploma or GED Equivalent
• 3-5 years of relevant experience in a technical environment, with expertise in SDWAN, particularly Versa Networks
• CCNA and CCNP certification is highly desirable
• Command line experience with networking tools (e.g., Cisco, Fortinet, Juniper)
• Strong firewall configuration experience (e.g., Fortinet)