Managed Services Engineer

Job Summary

A company is looking for a Managed Services Engineer I to support client service delivery and assist in technical product development.

Key Responsibilities

• Coordinate support tasks and activities according to client schedules
• Maintain project timelines and communicate delays to team members or managers
• Perform support and maintenance of software, hardware, and other equipment

Required Qualifications

• Associate's degree in a technical field or equivalent experience
• 0-2 years of computer-related work and customer service experience
• Experience with Microsoft Operating Systems, including Microsoft Server
• Understanding of the technical troubleshooting process
• Experience in Linux, Unix, VMware, or a healthcare environment is a plus