Managed Services Operations Coordinator

Job Summary

Detail-oriented and organized, the full-time Managed Services Operations Coordinator will manage customer billing activities, validate financial and contractual accuracy, and support project reconciliation efforts in a remote environment.

Key responsibilities

• Support day-to-day operational and administrative activities for Managed Services projects and customers
• Review and interpret Statements of Work (SOWs) to ensure billing, financial, and contractual accuracy
• Assist with revenue recognition tracking and financial reconciliation processes

Required qualifications

• 2+ years of experience in an administrative or operational role
• Experience working in Managed Services in any capacity
• Customer billing experience with basic accounting knowledge
• Ability to interpret SOWs and validate financial accuracy
• Strong organizational skills and attention to detail