Management Analyst

Job Summary

Management Analyst, a full-time remote position requiring a bachelor's degree and at least one year of relevant experience, responsible for project coordination, requirements tracking, and documentation support.

Key Responsibilities:

• Prepare and update Monthly Status Reports and maintain the feature and story backlog in ServiceNow/JIRA
• Support requirements gathering and assist with team coordination by documenting and distributing requirements
• Facilitate meetings, capture action items, and develop technical documentation for project processes

Required Qualifications:

• Bachelor's degree in Business Administration, Information Technology, or a related field, or equivalent work experience
• Minimum 1 year of experience in a related functional analyst, business analyst, or IT service management role
• Experience with ServiceNow
• Strong ability to manage multiple tasks and meet deadlines
• Proficiency in preparing project reports and coordinating with multiple stakeholders