Management Analyst

Job Summary

Supporting FINDpro operations within the Department of Veterans Affairs, the full-time remote Management Analyst will manage quality control, operational coordination, and content management activities while ensuring effective communication and process tracking among stakeholders.

Key responsibilities

• Create and maintain FAQs, guidance documents, and other content for the FINDpro platform
• Support FINDpro Advisory Board activities, including meeting coordination and action item tracking
• Analyze operational processes and recommend improvements to enhance efficiency and user experience

Required qualifications

• Bachelor's degree in business administration, public administration, healthcare administration, or a related field
• 4+ years of experience in operational coordination, program support, or administrative analysis in a complex organization
• Demonstrated experience maintaining documentation and operational records with strong attention to detail
• Proficiency with Microsoft Office Suite, including Excel, Word, PowerPoint, Teams, and SharePoint
• Ability to obtain and maintain a public trust clearance