Manager Client Operations

Job is Expired

Location: Remote

Compensation: Salary

Staff Reviewed: Tue, May 14, 2024

Job Category: Management

Career Level: Experienced

Job Summary

A company is looking for a Manager, Client Operations in the USA

Key Responsibilities:

Lead, train, and manage the Client Operations team
Analyze and report on customer satisfaction insights and trends
Represent the company to customers for all Production-level incidents and escalations

Required Qualifications:

5+ years of Client Operations experience or Client Support experience
3+ years of team management experience
Strong Jira Service Management experience required
Strong technical understanding of data products and APIs
US-based with availability during eastern time zone hours

COMPLETE JOB DESCRIPTION

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Job is Expired

Company Overview

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