Manager, Complex Claims

Job Summary

A company is looking for a Manager, Complex Claims to lead a team focused on improving complex claim outcomes.

Key Responsibilities

• Serve as the subject matter expert for claims operations, regulatory requirements, and workflows
• Manage initiatives to improve key performance indicators and develop team workflows for consistent outcomes
• Lead the review of specialized claims processing and conduct analysis to report on complex claims trends

Required Qualifications

• A bachelor's degree or 4+ years of relevant experience
• 4+ years of experience in leading and developing direct reports in a claims environment
• 4+ years of experience in data analysis to resolve complex claims issues
• 2+ years of experience in designing and improving business workflows