Manager Customer Service
Job Summary
A company is looking for a Manager, Customer Service for a remote position.
Key Responsibilities:
- Manage a portion of the customer service team, focusing on team performance, growth, and development
- Ensure operational excellence by overseeing staffing, quality standards, and service delivery
- Collaborate with the management team to drive strategic growth and productivity gains
Required Qualifications:
- 5+ years of customer service experience
- 3+ years of team management experience
- 8+ years of diverse work experience
- Experience in a scaling startup environment is a plus
Complete Job Description
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