Manager Customer Success

This job has been removed
Location: Remote
Compensation: To Be Discussed
Staff Reviewed: Wed, May 15, 2024
This job expires in: 16 days

Job Summary

A company is looking for a Manager of Customer Success.

Key Responsibilities:
  • Lead, coach, and develop a highly effective Customer Success team
  • Support Customer Success Managers in managing customer renewals and achieving outcomes
  • Create strategic plans to achieve retention goals and collaborate cross-functionally

Required Qualifications:
  • Prior experience in a customer success or account management role
  • Demonstrated ability to meet or exceed challenging retention goals
  • Experience with CRM systems and sales activity tracking
  • Experience in team management and performance evaluation
  • Ability to drive process improvements and manage organizational change initiatives

COMPLETE JOB DESCRIPTION

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