Manager Customer Success

Location: Remote
Compensation: Salary
Staff Reviewed: Sat, Jul 06, 2024
This job expires in: 13 days

Job Summary

A company is looking for a Manager, Customer Success.

Key Responsibilities:
  • Lead and mentor a team of Customer Success Managers
  • Develop and maintain strong customer relationships
  • Implement strategies to improve customer experience and growth
Required Qualifications:
  • Bachelor's degree and 10 years of experience at a SaaS company
  • At least five years of leadership experience
  • Track record of achieving revenue, customer satisfaction, and retention goals
  • Experience in executive level customer communication and issue resolution
  • Ability to influence outcomes and turn data into business insights

COMPLETE JOB DESCRIPTION

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