Manager Enterprise Operations

Job Summary

A company is looking for a Manager, Enterprise Operations for a remote position in Global Operations.

Key Responsibilities:

• Lead and supervise a team of Enterprise Feed Managers and Enterprise Support Specialists
• Perform quality checks on work performance, handle client escalations, and compile client reports
• Analyze processes for productivity improvement, troubleshoot data imports, and communicate with paid search channels

Required Qualifications:

• 4+ years of leadership experience in Customer Operations
• Demonstrated experience in leading technical teams
• Proficiency in CRM software, Excel/Google Sheets, and major social media platforms
• Bachelor's degree in Business Management, Computer Science, or Marketing preferred
• Nice to have: Experience in e-commerce, Google Ads or Google Analytics Certification, and Digital Marketing experience