Manager, Full Service Operations

Job Summary

A company is looking for a Manager, Full Service Systems.

Key Responsibilities

• Lead the development, standardization, and optimization of field operational processes to enhance sales and profitability
• Design process documentation and training materials to support Field Sales teams in executing operational processes
• Drive operational initiatives that support sales growth and profitability, ensuring alignment with enterprise strategies

Required Qualifications

• 5+ years of experience in Operations Management, Field Operations, or Process Improvement
• Strong experience in designing and improving operational workflows in a field or multi-location environment
• Hands-on experience with iPads and tools such as Xstore and Salesforce
• Proven ability to collaborate with IT and cross-functional teams for process improvements
• Proficient in Excel, Word, and PowerPoint