Manager of Benefit Operations

Job Summary

A company is looking for a Manager, Benefit Operations Testing & QA.

Key Responsibilities

• Manage a team in delivering benefit configuration, testing, and documentation for pharmacy benefit plans
• Oversee employee performance through scorecards and metrics, providing feedback and coaching
• Participate in process improvement initiatives and ensure data integrity for benefit configurations

Required Qualifications

• 5+ years in a leadership role with direct reports, preferably in a remote setting
• 8+ years of experience in pharmacy benefits, benefit configuration, or claims processing
• Bachelor's degree or equivalent work experience required
• Experience with document management practices is preferred
• Strong executive-level communication and interpersonal skills