Manager of Care Coordination

Job Summary

A company is looking for a Manager of Care Coordination to lead a team of Care Coordinators in providing exceptional patient support.

Key Responsibilities

• Lead and mentor a team of frontline Care Coordinators to achieve high performance and patient-centered care
• Oversee operational areas including appointment scheduling, prescription refills, and proactive patient outreach
• Utilize performance data for evidence-based decision-making and identify opportunities for workflow optimization

Required Qualifications

• Experience leading and developing teams in a patient-facing or healthcare operations environment
• Familiarity with data analytics to drive team performance
• Ability to think strategically and implement scalable solutions
• Exceptional skills in cross-functional collaboration and partnership-building