Manager of Case Management

Job Summary

Manager of Case Management is a full-time position responsible for providing clinical leadership and operational oversight for clinical services, ensuring quality and efficiency in workflows and staff management.

Key Responsibilities

• Oversee and manage the performance of clinical staff
• Serve as the primary escalation point for operational and workflow issues
• Develop and maintain standardized workflows, policies, and procedures

Required Qualifications

• Clinical background in care management or related healthcare operations
• 2+ years of clinical leadership or people-management experience
• Strong understanding of clinical workflows and quality management
• Experience managing pharmacy-adjacent clinical programs preferred
• Familiarity with utilization guidelines and clinical decision support tools preferred